Carer Gateway

Coronavirus (COVID-19) information and support for carers. COVID-19 and Vaccine information for carers

We know that caring for someone isn't easy.
We're here for you.

Carer support

Getting help through Carer Gateway

Carer Gateway aims to make your life easier.

By calling Carer Gateway, you will be connected with a new Australia-wide network of Carer Gateway service providers. They will talk through what you need and help you to find local services and support to help you.

Learn about new services

Phone counselling

Get one-on-one support with a professional counsellor over the phone if you feel stressed or overwhelmed.

Ask for a counsellor

Connect with other carers

Register to join the online forum and be part of a supportive community with other carers. Share stories and advice and learn from each other in a safe space.

Join the Forum

Self-guided coaching

Explore online carer coaching sessions. You can reflect on how you are going, how you'd like things to be, and how you might take steps towards making that happen.

Find out more

Skills courses

Explore the Carer Skills courses that provide information, insights and practical tips to help you learn new skills important in your caring role.

Explore the courses

National Carers Week – 10 to 16 October 2021

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This week is National Carers Week.

A time to celebrate the immense dedication and extraordinary contribution of Australia’s 2.65 million carers.

Carers work quietly and lovingly without fanfare. Putting those they care for first. But caring for a loved one can be tough.

It’s important, especially during the pandemic to check in on carers around you and ensure they’re also taking care of themselves.

If you’re a carer there’s free support available for you at Carer Gateway. You can call 1800 422 737 or visit

No two caring responsibilities are the same and we simply wouldn’t be the country we are without you. Thank you so much for everything you do.

National Carers Week aims to recognise and celebrate Australia’s 2.65 million carers for the dedication and contribution they make to our communities.

To find out what’s on this National Carers Week, go to

How can I get help?

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From April 2020, the way you access carer support services is becoming easier, with the new Carer Gateway.

Learn about new services

Find out who the Carer Gateway service providers are

Am I a carer?

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Anyone can be a carer.

Many people don’t see themselves as carers. They are just children, parents, partners or friends who care for someone close to them.

If you are a carer, you can get help and support from the government and other organisations.

Find out if you are a carer