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We hope that this website is helpful to you. Our goal is to make it easier for you to find the information and support that you need.

  • If you or the person you care for is in need of urgent medical assistance call Triple Zero (000) immediately.
  • If you need emergency respite call Carer Gateway 1800 422 737 24 hours a day, 7 days a week

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Please note your comments will be sent directly to the Carer Gateway service provider in your region for response

If you have lodged a complaint or feedback with a Carer Gateway service provider and you are not satisfied with the outcome, you can contact the Department of Social Services.

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