Getting help through Carer Gateway
Each region in Australia has a Carer Gateway service provider. This means that the person you talk to knows what support and services are available in the area.
Call Carer Gateway for support and services 1800 422 737 Monday to Friday, 8am to 5pm local time
In an emergency or if someone is in danger Triple Zero 000
If you are in crisis, anxious or depressed and want to talk with someone Lifeline 13 11 14 for anyone
Kids Helpline 1800 55 1800 for people aged 5 to 25
Call Carer Gateway if you need emergency respite 1800 422 737 24 hours a day, 7 days a week
As a carer, you have many things you need to manage every day. You may also be working or studying at the same time as being a carer.
Explore this information to get practical tips and support to help you in your role. The Carer Gateway website is all about meeting your needs as a carer.
We have phone counselling, an online carer forum, and self-guided coaching and skills courses to give you support, skills and information. You can also download and print out a summary of some key carer information.
You may also want to visit other sites to find out about services that might help you. For example, the National Disability Insurance Scheme (NDIS) supports people with disability, and My Aged Care supports elderly people, and the Department of Veterans’ Affairs supports veterans. You may also want to visit sites about the person you care for and their condition, because those sites will often have information about how best to care for the person.
Each region in Australia has a Carer Gateway service provider. This means that the person you talk to knows what support and services are available in the area.
Emergencies can happen anytime. If you are a carer, planning for emergencies will help you to cope even when things go wrong.
If you are aged 25 or under and care for someone, you may be a young carer. Young carers may get general payments available for carers.
‘Respite’ or ‘respite care’ is when someone else takes care of the person you care for, so that you can have a break. A break can give you time to do everyday activities, deal with stress and look after yourself. When you are a carer, it’s important to regularly take time for yourself to rest and recharge.
As a carer, you help the person you care for with many activities in and around the home. Understanding what you need to do and what help you can get can make your life easier.
If you are a carer you may be able to get financial help from the Australian Government, depending on how much care you provide.