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Australian Government - Carer Gateway 1800 422 737
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Carer Gateway

Call Carer Gateway for support and services. Select option 1 to speak with your local service provider.

1800 422 737 Monday to Friday, 8am to 5pm local time

Request a call back

Emergency

In an emergency or if someone is in danger Triple Zero 000

Need to talk?

If you are in crisis, anxious or depressed and want to talk with someone Lifeline 13 11 14 for anyone

Kids Helpline 1800 55 1800 for people aged 5 to 25

Emergency respite

If you suddenly find you can’t provide care, for example if you become ill or injured, call Carer Gateway for help with accessing emergency respite.

1800 422 737 24 hours a day, 7 days a week

Find out how to use the Translating and Interpreting Service (TIS) to help you talk to Carer Gateway staff in your language

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Tips and information


As a carer, you have many things you need to manage every day. You may also be working or studying at the same time as being a carer.

Explore this information to get practical tips and support to help you in your role.

You may also want to visit sites about the person you care for and their condition, because those sites will often have information about how best to care for the person.

Carer role

  • Speaking up for someone
  • Managing health and behaviour
  • Working with health services
  • Legal matters

Day to day

  • Looking after yourself
  • At home
  • Transport and travel
  • Working while caring
  • Studying while caring

Planning ahead

  • Getting help through Carer Gateway
  • Planning for emergencies
  • Planning for the future
  • Planning for the end of life

Caring basics

  • Checklist for new carers
  • Next steps checklist for carers
  • 7 things I wish someone had told me when I became a carer
  • Does your tax change if you are a carer?
  • What’s the difference? Guardianship and power of attorney explained
  •  

Your circumstances

  • Caring for someone with mental illness
  • Caring for a veteran
  • Caring for a child
  • Caring for a person with disability
  • Caring for an elderly person
  • Caring for a sibling
  • Are you an LGBTIQA+ carer? Find support and services to help you

Being calm and organised

  • Top 5 household life skills for young carers
  • 5 reasons why carers don’t ask for help
  • About us
  • Accessibility
  • Privacy policy
  • Terms of use
  • Website feedback
  • Translated resources
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  • My read later list
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