1-2-3 of Carer Gateway services
Getting help under the new Carer Gateway approach is easy. Just follow our 3 simple steps:
Step 1 – Realise that help is available
This sounds like an easy step. But many carers don't ask for help – they don't know help is available, or they think it will take too much time and trouble to find what they need. So they battle on day to day.
But if you don't get help early, you might burn out or develop your own health problems.
This is where Carer Gateway comes in. By talking with your Carer Gateway service provider, you can find help before you have problems.
Step 2 – Call 1800 422 737
That's all you need to do.
You can also ask for someone to call you back at a time that suits you (see Request a call back).
Step 3 – Get the help you need
When you call this number, you will reach a Carer Gateway service provider in your area. They will talk through what you need and then help you to find services and support that meet your needs.
You can call as often as you need to.
You can also explore this website to find other support. You can:
- Find practical help and advice or financial support
- Talk with a counsellor over the phone
- Talk with other carers online
- Work through online coaching sessions or skills courses
If you have feedback on the site, we'd love to hear from you.