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Carer support

Getting help through Carer Gateway

Carer Gateway aims to make your life easier.

By calling Carer Gateway, you will be connected with a new Australia-wide network of Carer Gateway service providers. They will talk through what you need and help you to find local services and support to help you.

Learn about how to access Carer Gateway services

Carer Gateway campaign

The Carer Gateway national advertising campaign aims to increase awareness of Carer Gateway services and supports, and encourage unpaid carers to access support through the phone line and website. Carer Gateway is a free support program for Australia’s 2.65 million unpaid carers, many of whom do not know that dedicated support is available to help them in their caring role.

Am I a carer?

Anyone can be a carer.

Many people don’t see themselves as carers. They are just children, parents, partners or friends who care for someone close to them.

If you are a carer, you can get help and support from the government and other organisations.

Real-life stories

Gary cares for his stepson, Ryan, who was born with Cerebral Palsy Gary W's story

Gary lives with and provides daily care for his father, Len. Gary F's story

Two years ago, Elise became the primary carer for her fiancé’s brother Luke, who has Down Syndrome and Cerebral Palsy. Elise's story

View more real-life stories

Popular pages

Planning for emergencies

Emergencies can happen anytime. If you are a carer, planning for emergencies will help you to cope even when things go wrong.

What is respite

‘Respite’ or ‘respite care’ is when someone else takes care of the person you care for, so that you can have a break. A break can give you time to do everyday activities, deal with stress and look after yourself. When you are a carer, it’s important to regularly take time for yourself to rest and recharge.

At home

As a carer, you help the person you care for with many activities in and around the home. Understanding what you need to do and what help you can get can make your life easier.

Acknowledgement of Country

The Department of Social Services acknowledges the Traditional Owners and Custodians of Country throughout Australia and acknowledges their continuing connection to land, water and community. We pay our respects to the people, the cultures and the Elders past and present.

Carer Gateway

Emergency

Need to talk?

Emergency respite