Tailored support packages and planned respite

2 minute read

Tailored support packages are designed to provide you with services and support specific to your needs to help you in your caring role.

You may be able to get free:

  • services or equipment to help with your education–for example, tutoring, educational supplies or training courses
  • planned respite, where a service provider steps in to take care of your family member or friend while you take a break
  • cooking and cleaning services
  • assistance with shopping
  • transport, to help you do things like go to medical appointments or do shopping.

Providing you (as the person providing care and support) with tailored support aims to give you time to balance your caring responsibilities and manage your own wellbeing so that you can continue to be there for those you care for.

For example, through our tailored support packages, you may be able to get a cleaner to come to your house so it’s one less task on your to-do list. Perhaps having someone to do your shopping and cooking would be better help for you. If you’re studying, maybe the best way to support you is to provide you with equipment to support your learning.

That’s why our packages are tailored to your needs. All caring situations are different and what benefits you may not be so helpful for others. You call Carer Gateway and speak to your local service provider to begin the planning process.

What is respite

How do I access Carer Gateway services?

Call Carer Gateway on 1800 422 737, Monday-Friday, 8am-5pm and select option 1 to speak with your local service provider. They will register you with Carer Gateway and start the planning process. This process helps our staff learn more about you and your caring role so they can match services to your individual needs.

You can also ask someone to call you back at a convenient time.

Ask for a call back Find out more about other Carer Gateway services and support