Translated resources

Being part of a family can mean you care for someone with disability, an ongoing illness, or is older.  Carer Gateway offers free supports and services for those in a caring role.

You can find more information on Carer Gateway below in your language.

Factsheets - Carer Gateway

አማርኛ / Amharic
Arabic / عربي
မန္မာ / Burmese
普通话 / Simplified Chinese (Mandarin)
廣 東 話 / Traditional Chinese (Cantonese)
دری / Dari
فارسی / Farsi
Hrvatski / Croatian
Karen language / Karen
Nederlands / Dutch
Deutsch / German
Ελληνικά / Greek
हिन्दी / Hindi
Magyar / Hungarian
Italiano / Italian
한국어 / Korean
македонски / Macedonian
Malti / Maltese
नेपाली / Nepali
Afaan Oromo / Oromo
Polski / Polish
русский / Russian
српски / Serbian
Español / Spanish
ภาษาไทย / Thai
ትግርኛ / Tigrinya
Türkçe / Turkish
Tiếng Việt / Vietnamese

Factsheets - Being a carer and seeking support

To access this factsheet in translated languages please choose from the list below.

Arabic / عربي
Hrvatski / Croatian
Ελληνικά / Greek
Italiano / Italian
普通话 / Simplified Chinese (Mandarin)
廣 東 話 / Traditional Chinese (Cantonese)
Türkçe / Turkish
Tiếng Việt / Vietnamese

Real life stories

Other carers have shared their experiences and how Carer Gateway has helped them. You can read their stories below.

Robina's real life story - Arabic / عربي
Elaine's real life story - English
Nidhi's real life story - English
Elaine's real life story - 普通话 / Simplified Chinese (Mandarin)
Elaine's real life story - 廣 東 話 / Traditional Chinese (Cantonese)
Robina's real life story - Türkçe / Turkish
Elaine's real life story - Tiếng Việt / Vietnamese

Carer Gateway campaign

Radio ads

Arabic / عربي(MP3 1.7MB)
普通话 / Simplified Chinese (Mandarin) (MP3 1.7MB)
廣 東 話 / Traditional Chinese (Cantonese)(MP3 1.7MB)
Hrvatski / Croatian (MP3 1.7MB)
Ελληνικά / Greek (MP3 1.7MB)
Italiano / Italian (MP3 1.7MB)
Türkçe / Turkish (MP3 1.7MB)
Tiếng Việt / Vietnamese (MP3 1.7MB)


Arabic / عربي
普通话 / Simplified Chinese (Mandarin)
廣 東 話 / Traditional Chinese (Cantonese)
Hrvatski / Croatian
English - Aakriti and Himanshu
English - Luke and Elise
English - Tracy and Jovie
Ελληνικά / Greek
Italiano / Italian
Türkçe / Turkish
Tiếng Việt / Vietnamese

Translated materials on this website are for reference purposes only. In the event of any inconsistency between translated material and the original English text, the authoritative terms are the original, English language terms.

To see translated text in this section, you may need to upgrade your operating system, install the latest version of your web browser and PDF viewer or install the relevant fonts.

Telephone interpreters

If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS).

TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 100 languages.

When you call TIS, an operator will ask you what language you need. Tell the operator in English the language you speak.

The operator will then connect you with an interpreter who speaks your language.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

Once you are speaking with the interpreter, explain to them that you would like to contact Carer Gateway on 1800 422 737 and the interpreter will call for you. Once Carer Gateway answers the phone, the interpreter will interpret your conversation.

National Relay Service

If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you.

  • Anyone who uses NRS to make calls, needs to register as an NRS user. You can do this by visiting the website National Relay Service
  • Except for calls made through Video Relay, the NRS is available 24 Hours a day, every day. To make a relay call through the NRS all you need to do is contact the NRS and ask for the number you want to call: NRS call numbers

A call through the NRS lets you communicate with a hearing person who is using a phone even if you can't hear or don't use your voice. The NRS has specially trained staff called Relay Officers who help with every call. Depending on the type of call, a Relay Officer will change voice to text or text to voice and AUSLAN to English or English to AUSLAN. Relay officers stay on the line throughout each call to help it go smoothly, but don't change or get in the way of what is being said. Depending on your hearing and speech, and equipment you have, you can choose from one or more relay call types.