Coronavirus (COVID-19) information

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COVID-19 vaccine information for carers

If you are a carer over the age of 16 caring for National Disability Insurance Scheme (NDIS) participants of any age, you are now eligible for the COVID-19 Vaccine.

People aged 40 years and above are also eligible to receive the COVID-19 vaccine (vaccine provided will be dependent on age).

We know some people you care for are at greater risk of becoming very sick if they catch COVID-19.

Getting vaccinated is the best way to protect yourself, your family and the community.

Where to get vaccinated

To find out where you can get vaccinated, go to the Vaccine Eligibility Checker | Australian Government Department of Health.

You can also find out about how to book in for your vaccination appointment by contacting the National Coronavirus and COVID-19 Vaccination Helpline on 1800 020 080.

If you need information in a language other than English, call the Translating and Interpreting Service on 131 450.

If you are deaf, or have a hearing or speech impairment, you can call the National Relay Service on 133 677.

Coronavirus (COVID-19) information

Carers are assured that the department continues to work closely with current government funded carer service providers to ensure business continuity plans are in place to manage and respond appropriately to the impact of COVID-19.

In cases where in-person services are not possible due to the impact of COVID-19, service providers will aim to find alternative supports for carers.

Carers can continue to access online and phone-based supports via this website.

Carers are encouraged to stay up to date on the most current information relating to Coronavirus by visiting the Federal Department of Health website which includes a fact sheet for carers who may be caring for someone in their home.

Carers can also visit the Department of Social Services website to find additional information and accessible resources on COVID-19.

For the most up to date Health advice, visit the website relevant to your state or territory 
Australian Capital Territory
New South Wales
South Australia
Western Australia
Northern Territory

Carers who need access to services or information should contact Carer Gateway:

Carer Gateway

1800 422 737
Monday to Friday, 8am to 5pm local time

Emergency respite

For emergency respite, call your local Carer Gateway Service Provider:

1800 422 737
24 hours a day, 7 days a week

Need to talk?

If you are in crisis, anxious or depressed and want to talk with someone, call:


13 11 14

Kids Helpline (for people aged 5 to 25)

1800 55 1800