Coronavirus (COVID-19) information

4 minute read

COVID-19 vaccine information for carers

You are eligible to receive the COVID-19 vaccine in Phase 1b of the vaccine rollout if you care for:

  • a person living in an aged care facility or residential disability accommodation who is eligible under phase 1a
  • a person 70 years and over who is eligible under phase 1b
  • an Aboriginal and Torres Strait Islander person 55 years and over who is eligible under phase 1b
  • a person with a specified underlying medical condition who is eligible under phase 1b
  • a child with a specified underlying medical condition who would be eligible under Phase 1b if they were 18 or older

Family members of people with disability who are not carers are not eligible in Phase 1b.

A vaccination will help protect you, the person you support and your community. It’s safe, free and voluntary.

You can use the COVID-19 vaccine eligibility checker to find out when you can receive a vaccine or call the National Coronavirus Helpline on 1800 020 080.

If you need information in a language other than English, call the Translating and Interpreting Service on 131 450.

If you are deaf, or have a hearing or speech impairment, you can call the National Relay Service on 133 677.

Find out more at the Department of Health website.

Coronavirus (COVID-19) information

Carers are assured that the department continues to work closely with current government funded carer service providers to ensure business continuity plans are in place to manage and respond appropriately to the impact of COVID-19.

In cases where in-person services are not possible due to the impact of COVID-19, service providers will aim to find alternative supports for carers.

Carers can continue to access online and phone-based supports via this website.

Carers are encouraged to stay up to date on the most current information relating to Coronavirus by visiting the Federal Department of Health website which includes a fact sheet for carers who may be caring for someone in their home.

Carers can also visit the Department of Social Services website to find additional information and accessible resources on COVID-19.

Carers who need access to services or information should contact Carer Gateway:

Carer Gateway

1800 422 737
Monday to Friday, 8am to 5pm local time

Emergency respite

For emergency respite, call your local Carer Gateway Service Provider:

1800 422 737
24 hours a day, 7 days a week

Need to talk?

If you are in crisis, anxious or depressed and want to talk with someone, call:


13 11 14

Kids Helpline (for people aged 5 to 25)

1800 55 1800