Coronavirus (COVID-19) information

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COVID-19 vaccine information for carers

Everyone aged 12 and over who lives in Australia is now eligible for a COVID-19 vaccine.

If you are a carer, there are lots of reasons for you to get vaccinated including:

  • protecting you and the people you care for from catching COVID-19
  • reducing your risk of severe disease, long-term side effects or long COVID
  • reconnecting you with your family and friends as well as your work or school place
  • getting you back to doing the things you love, like team sports, going to concerts, travel.

It’s doubly important for carers because people you care for may be at greater risk of becoming very sick if they catch COVID-19.

Vaccines save lives. We know that vaccination is the most effective way to protect against infectious diseases. The COVID-19 vaccines protect against severe illness from COVID-19.

Getting vaccinated is the best way to protect yourself, your family and the community.

Where to get vaccinated

To find out where you can get vaccinated, go to the Vaccine Clinic Finder | Australian Government Department of Health.

There are also dedicated hotlines to assist carers to make a vaccine appointment. For more information or assistance, call the Carer Gateway: 1800 422 737, Monday to Friday, 8am to 5pm and select option 1 to speak to your local Carer Gateway service provider.

If you need information in a language other than English, call the Translating and Interpreting Service on 131 450.

If you are deaf, or have a hearing or speech impairment, you can call the National Relay Service on 133 677.

Where to get a person you care for vaccinated

If the person you care for is an NDIS participant, their support coordinator can assist with making an appointment for a vaccination or you can find information on Disability vaccination clinics in your area on the Department of Health website.

There is also a dedicated hotline to assist carers to make vaccine appointments. For more information or assistance, call the Carer Gateway: 1800 422 737, Monday to Friday, 8am to 5pm and select option 1 to speak to your local Carer Gateway service provider.  

Coronavirus (COVID-19) information

Carers are assured that the department continues to work closely with current government funded carer service providers to ensure business continuity plans are in place to manage and respond appropriately to the impact of COVID-19.

In cases where in-person services are not possible due to the impact of COVID-19, service providers will aim to find alternative supports for carers.

Carers can continue to access online and phone-based supports via this website.

Carers are encouraged to stay up to date on the most current information relating to Coronavirus by visiting the Federal Department of Health website which includes a fact sheet for carers who may be caring for someone in their home.

Your state or territory government also provides information on COVID-19, including up-to-date details of any local restrictions that may be in place. Follow the relevant link below:
Australian Capital Territory
New South Wales
South Australia
Western Australia
Northern Territory

Carers who need access to services or information should contact Carer Gateway:

Carer Gateway

1800 422 737
Monday to Friday, 8am to 5pm local time

Emergency respite

For emergency respite, call your local Carer Gateway Service Provider:

1800 422 737
24 hours a day, 7 days a week

Need to talk?

If you are in crisis, anxious or depressed and want to talk with someone, call:


13 11 14

Kids Helpline (for people aged 5 to 25)

1800 55 1800