Carer Gateway

Coronavirus (COVID-19) information and support for carers is available at COVID-19 and Vaccine information for carers

Emergency and disaster support information can be found at Disaster Assist. If you are in an urgent situation, please call 000.

Carer support

Getting help through Carer Gateway

Carer Gateway aims to make your life easier.

By calling Carer Gateway, you will be connected with a new Australia-wide network of Carer Gateway service providers. They will talk through what you need and help you to find local services and support to help you.

Learn about how to access Carer Gateway services

Caring for others and yourself: Carer Wellbeing Survey 2024


Carers Australia and the University of Canberra, on behalf of the Department of Social Services are undertaking a national survey of carers’ wellbeing and use of support services again in 2024.

Taking part in the survey will help us better understand the wellbeing and needs of carers.

Find out more and take the survey.(link is external)

Real Carers Real Stories – In Their Own Words


Meet 10 carers from a diverse range of backgrounds who have agreed to share their story through the Real Carers, Real Stories – In Their Own Words digital photographic exhibition.

Aakriti, Elaine, Faten, Josephine, Leanne, Monira, Nidhi, Robina, Sylvia, and Thuy share with us what a day in the life of a carer is like and how Carer Gateway has supported them.

View the full Real Carers Real Stories – In Their Own Words Digital Exhibition

Am I a carer?

Video duration 2:04
Watch with transcript

Anyone can be a carer.

Many people don’t see themselves as carers. They are just children, parents, partners or friends who care for someone close to them.

If you are a carer, you can get help and support from the government and other organisations.

Find out if you are a carer