1-2-3 of Carer Gateway services
Getting help under the new Carer Gateway approach is easy. Just follow our 3 simple steps...
Call Carer Gateway for support and services 1800 422 737 Monday to Friday, 8am to 5pm local time
In an emergency or if someone is in danger Triple Zero 000
If you are in crisis, anxious or depressed and want to talk with someone Lifeline 13 11 14 for anyone
Kids Helpline 1800 55 1800 for people aged 5 to 25
Call Carer Gateway if you need emergency respite 1800 422 737 24 hours a day, 7 days a week
Getting help under the new Carer Gateway approach is easy. Just follow our 3 simple steps...
Each region in Australia has a Carer Gateway service provider. This means that the person you talk to knows what support and services are available in the area.
‘I became a carer when I was 8 years old. I don’t see it as a label, I see it as an aspect of my life, my personality. Caring for my mum has enriched my life a lot.’
‘It's made me a stronger person, a more resilient person.’
‘It can be really hard, but focus on the positives – helping someone is a beautiful thing that we can do. Remember that a lot of people do this.’
‘At times it can be tough. But you can get help. Sometimes you have to look for it… but help is only a phone call away.’
‘I do it because I love Edie, that’s my commitment to her.’
Many Aboriginal and Torres Strait Islander people care for family members. Aboriginal Australians are more likely to be looking after another person with a disability, long-term illness or ageing related problem than non-Indigenous Australians.
If you are caring for someone with disability, they may be able to get support from the National Disability Insurance Scheme (NDIS). The NDIS aims to help the person to reach their goals and increase their independence.
'Self preservation is essential. You have to step back sometimes, even if it’s just for a small amount of time.'